by Liz

About Checklist Home Services

Checklist Home Services is a handyperson company on a mission to transform the home services experience. We handle the tasks that tend to accumulate on a household’s honey-do list. Started by a woman who had a few too many unpleasant experiences with contractors while renovating her home, Checklist is a reliable alternative to uninsured fly-by-night handymen on Craigslist and general contractors who won’t take small jobs. Currently Checklist works in Brooklyn, Manhattan, and Queens.

About the Customer Service Manager Position

Checklist Home Services is looking for a friendly, professional and detailed-oriented individual to schedule appointments, answer email/phones, and coordinate with handymen in the field.  The job also requires some invoicing, light bookkeeping, and assisting with various side projects. There is opportunity to grow with the company.  (The person currently holding this position is being promoted to marketing manager).

About the Job

This is a part-time, 20-25 hours/week staff position. The hours are somewhat flexible according to the needs of the right candidate, but generally, we are looking for someone available Monday through Friday, 10:00 a.m. to 2:00 p.m., and 2-4 hours over the weekend. You will be working out of your home office and will be required to attend meetings once or twice/week in our Park Slope/Gowanus, Brooklyn office. The pay is $10-$14 an hour, based on experience. Given the company’s growth, this position could become a full-time job, or one that could be shared by two part-time employees.

Requirements
  • Professional demeanor and communication skills
  • Excellent phone/email etiquette
  • Experience in customer service and/or client management
  • Talent at managing logistics
  • The ability to multitask (a must!)
  • Ability to work in fast paced environment with competing priorities and time-sensitive projects
Suggested but not required
  • Experience supporting a busy business owner/entrepreneur
  • Experience in sales or supporting sales efforts
  • Knowledge of carpentry, electrical, and plumbing BASICS

This is a great job for someone who wants to be part of a growing entrepreneurial venture.
To apply, please visit our jobs page at checklisthomeservices.com/jobs, upload a resume, and answer a few questions about why you want, and are a good candidate for, the job. Upon receiving applications, we will conduct interviews first by phone and then an office visit.  Please visit our website checklisthomeservices.com and our Facebook page (extra credit for liking us while you’re there!) before applying.